When should I expect to receive my tickets?


Usually tickets will be shipped within 3-4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with Fedex to assure prompt delivery and security.




May I ship to an alternate address?


This may be allowed on many events, however, you may be asked to provide further identification to have the tickets shipped promptly. This policy is out of our control, the listing fan or broker has to decide wether or not this option can be used.




Can I track my package?


You will receive the tracking number via email within minutes after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, will call, or other local delivery options that may exist in your particular city or town.




What is Last Minute Delivery?


Lat minute delivery is a new advantage of OfficialTicketsOnline.com. This can happen through many different channels but mainly email, local office pickup, will call or other local delivery options that may exist in your particular city or town. No need to worry you can purchase at any time even up till hours before the event and you will still get the same great tickets and service.




Why is my ticket printed on plane paper?

Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of online ticket sales.




Why are the section and row not exactly the same as my order?

If better tickets are available you could possibly get an upgrade. No need to worry the price doesn't go up with the better seating option, It is a small way that we can Thank You for your business.




How do you get all of these tickets?

We work with the most distinguished and prestigious ticket broker network and people just like you that may have extra tickets to an event. Utilizing thousands of registered small business's operating in nearly every major city in the United States of America . OfficialTicketsOnline.com only sells 100% authentic tickets. We have sold tickets to over 15,000 different events throughout the United States as well as other many other countries around the World. We give a 125% guarantee to the authenticity of the tickets we offer.